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Banner Express will begin work upon full verification of your order. Full verification
consists of receiving confirmation that all artwork has been uploaded and approved,
and your order has been paid in full and processed. All orders (including approval
of a proof) must be placed and have full verification before 12 Noon Pacific Standard
Time (PST) in order for work to begin that same day. Orders placed on Saturday or
Sunday will be processed Monday morning. No refunds will be allowed once your order
has been proofed and verified by you.
All orders are subject to California sales tax of 8.25%
Compliance with all current Postal Service laws and regulations must be strictly
adhered to. Turnaround times do not begin when your order is submitted. Our quoted
turnaround time begins when we verify your order (receive confirmation that all
your artwork is uploaded and approved, and payment has been processed), or if you
choose to receive a proof before printing your turnaround time will begin once we
have received confirmation of the approval of your proof.
Once work on your order has been verified and work has begun, we will not be able
to allow refunds. However requests for a refund will be honored prior to processing
your order. A fee of $15 will be assessed on any order canceled prior to actual
work being begun.
Please refer to our File Specifications. Banner Express cannot process orders that
do not meet our minimum File Specifications. Images may need to be enlarged or reduced
and cropped approximately 1/8" to 1/4" to allow for bleed.
Proof read all layouts, carefully checking copy position, type, numbers, halftones,
and names. You are completely responsible as to the accuracy and content of your
layout. Banner Express will output your color printing as accurately as possible
from your digitally created files/layouts, *but may not match density and color
fully due to inherent limitations in the full color printing process. Banner Express's
final color reproduction is guaranteed between 85% and 90% of the original digital
files/layouts uploaded. Banner Express accept no responsibility for color variations
between digital files/layouts and the actual artwork or product they represent.
However, color discrepancy of variation from digital proof may be re-run at no charge
if determined to be outside the range of possible match to the digital proof at
the discretion of Banner Express.
In the unlikely event of manufacturing error or defect you must notify Banner Express
within 24 hours after you have received your product/s and we will re-run at no
additional charge to you. Banner Express reserves the right to determine validity
of claims of manufacture errors or defects.
By submitting your order you certify that you own or have written permission to
use the image or images that Banner Express is reproducing for you (the purchaser).
Banner Express customers will indemnify and hold harmless Banner Express, from any
and all loss, cost, expense, and damages on any and all manner of claims, demands,
actions and proceedings that may be instituted against Banner Express on the grounds
alleging that the printing violates any copyright or any proprietary right of any
person or company. |
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